Support
For help, bug reports and feature requests, email keelarrsupport@gmail.com. Keelarr is built and supported by one person, so replies can take a few days.
What to include
Connection problems are much quicker to solve with a few details:
- Your Keelarr version and iOS version.
- Which service is affected (Sonarr, Radarr, Prowlarr, SABnzbd or qBittorrent) and its version.
- How you reach it: directly on your local network, over Tailscale or another VPN, or through a reverse proxy, and whether it uses a self-signed certificate.
- The exact error message the app shows, or a screenshot of it.
What to leave out
Never send API keys, passwords or session cookies, and blank them out of screenshots. I will never ask for them. You are welcome to redact hostnames and IP addresses too.
Beta testers
If you are using a TestFlight build, you can also send feedback from within the TestFlight app.
See the privacy policy for how support email is handled.